Frequently Asked Questions (FAQs) Paper Napkin Machine 1. What are the dimensions of the machine ? The machine dimensions are 15 ft (L) x 4.5 ft (W) x 6 ft (H). 2. How much area is required for machine operation ? A 500 sq. ft. area is sufficient for operating a single machine. 3. What machine size is suitable for a startup ? For startups, a 30 cm x 30 cm napkin machine is recommended as it meets higher demand in the Indian market. 4. What is the power consumption for 8 hours of operation ? The machine runs on: - 1.5 HP AC Motor - 2 HP DC Motor The approximate power consumption for 8 hours is 24 units. 5. Do I need skilled workers to operate the machine ? Yes, skilled workers are required to operate the machine. 6. How much training is required for an ordinary worker to operate the machine ? An ordinary worker can be trained in 2-3 weeks. 7. How many people are required to operate one machine ? One operator and two helpers are needed per machine. 8. What is the salary for a skilled operator ? The salary ranges between ₹12, 000 and ₹15, 000, depending on experience. 9. What is the salary for a helper ? The salary for a helper is ₹7, 000–₹8, 000. 10. Are there installation charges ? Installation is free, but the buyer must cover the technician's travel expenses. 11. Is special electrification required ? No, the machine operates on a single-phase connection (220 V). 12. What is the warranty period ? The warranty period is one year. 13. What does the warranty cover ? All manufacturing defects in parts are covered under the warranty. 14. Is after-sales service available ? Yes, after-sales service is provided. 15. Is machine maintenance required ? Yes, basic maintenance like oiling the gearbox and gears is required. 16. What is the monthly maintenance cost ? Maintenance costs ₹500–₹1, 000 per month. 17. What spare parts should be kept in stock Common spare parts include slicer blades, belts, and drum fingers. 18. What is the cost of spare parts ? The cost depends on the size of the machine. 19. What is the delivery period after advance payment ? Machines are delivered within 45–60 days of receiving the advance payment. 20. Can I purchase the machine on EMI ? No, machines are not available on EMI. However, buyers can apply for a bank loan, and we provide a proforma invoice for loan applications. 21. Is training for the machine provided ? Yes, we can provide operator training for the machine. 22. Will the company send a technician for installation ? Yes, a technician will be sent for installation. 23. How many days are required for installation ? Installation is completed within 2–3 days. 24. What should be ready before the machine's arrival ? Ensure the availability of: - Soft and hard paper rolls - Ink and flexo printing plates - Electrical connections 25. Is transportation insurance necessary ? Yes, transportation insurance is recommended. 26. What vehicle size is needed for transportation ? A 14 ft vehicle is required for transporting one machine. Additionally, up to 1 ton of paper can be loaded during dispatch. 27. Who pays for transportation expenses ? The buyer is responsible for transportation expenses. 28. What is the tax rate on the machine ? The tax rate is 18%. 29. What are the modes of payment ? Payments can be made via NEFT or RTGS. 30. How much advance payment is required ? A 35% advance payment is required when placing the order. 31. Is emergency support available ? Yes, we have technicians available for customer support in emergencies. 32. What is the machine's lifespan ? The machine has a lifespan of 20–25 years, depending on usage. 33. What is the production capacity of the machine ? The production capacity is 2, 50, 000–2, 75, 000 napkins in 8 hours. 34. Does the machine have safety features ? Yes, the machine is equipped with an emergency switch and is covered on both sides for operator safety. 35. Where can I buy raw materials ? Raw materials are widely available in the market. We also provide supplier contacts to customers after the deal is finalized. 36. What types of raw materials can be used ? The machine supports hard paper, soft paper, and non-woven materials. 37. Is there any wastage of raw materials ? No, the machine minimizes wastage. 38. Is the machine vibration-free ? Yes, the machine is equipped with 10–12 legs and leveling bolts to eliminate vibrations. 39. Is the machine noisy ? No, the machine operates with very low noise. 40. Is a license required for this business ? No license is required. 41. Is the machine gear-box fitted ? Yes, the machine is equipped with a high-quality gearbox. 42. Does the machine have a paper break sensor ? Yes, the machine includes a paper break sensor. 43. Can the machine produce different napkin sizes ? Not entirely, but minor size variations (e.g., 30 x 27 cm or 30 x 33 cm) are possible. 44. What is the raw material cost ? Raw materials cost between ₹55 and ₹90, depending on brand and quality. 45. Is this business profitable ? Yes, this is a profitable and fast-growing business in India. 46. Is it easy to get a loan for this business ? Yes, the Government of India supports small-scale industries through various schemes. 47. What type of loan can be availed, and where ? Buyers can apply for loans under the Pradhan Mantri Mudra Yojana at government banks. For more details, please contact us: Phone : 7289999057 Email : shyam191172@gmail.com Visit our website: www.shyamengineeringworks.in https://www.shyamengineeringworks.in